Data Deletion

You can ask us to delete the personal data we hold about you at any time. This includes data you have shared with us through the Stay Nidden website, Instagram direct messages, or any other communication.

Send us a direct message on Instagram at @staynidden. To help us find and remove your data, please include:

• The phrase "Delete my data" in your message.
• Your Instagram username or the name you used when contacting us.
• A brief description of what data you shared with us (for example, an enquiry about a stay).

Once we receive your request, we will delete or anonymise data such as:

• Instagram direct messages and conversation history in our CRM.
• Your contact details and any stay preferences you shared.
• Reservation notes or enquiry records linked to your identity.

We will confirm receipt of your request within a few days and complete the deletion within 30 days, unless we need to keep certain data for legal, tax or accounting reasons.

We can only delete data that we control. Messages and activity stored by Instagram or Meta remain subject to Instagram's own data policies. If you also want to remove data from Instagram, please follow the deletion process in your Instagram account settings.

For any questions about data deletion, please contact us on Instagram at @staynidden.